Will not open on iPhone

[markcaldeira]

Aloha folks !! Purchased ap on fri. Used it , it worked very well.
Tried wifi to mac on sat. Has not opened since. Thanks !!!

[pwnified]

The first thing that comes to mind is, how much space is left on the device? Did you upload tracks right before it stopped working? I'm not seeing any crash reports in the itunesconnect portal, could you enable crash reports and allow itunes to send them? To reset the crash reporter in iTunes, right click (or Option click on mac) on your iPhone and select "Reset Warnings". The next time you get a crash and sync the device to iTunes, it should ask if you want to send the diagnostic information to Apple, select yes.

We've had a couple cases of needing to reinstall MultiTrack, and it solved problems that are otherwise impossible to solve. It seems that sometimes, an application itself can become corrupted for no reason. (no good reason anyway).

To reinstall MultiTrack: First, sync and backup your iPhone using iTunes (right click on the iPhone in iTunes and select 'Back Up'), then delete MultiTrack from the device by touch-holding the icon for it on the iPhone. You can then sync the device and iTunes will put MultiTrack back on. Then, restore the backup in iTunes (right click and select 'Restore from Backup...') to get your songs back.

[markcaldeira]

The program dose not show up on my laptop.
It says to register in iTunes . But I can't find it.
Thak you for your help !!!

[pwnified]

The program dose not show up on my laptop.
It says to register in iTunes . But I can't find it.
Thak you for your help !!!

Can you be more specific?

[markcaldeira]

i click on icon . it switces to the program for a split second . then back to the screen with all the other apps. or in other words back to where i started. it also shows up in my settings . thank you.

[pwnified]

i click on icon . it switces to the program for a split second . then back to the screen with all the other apps. or in other words back to where i started. it also shows up in my settings . thank you.

Thanks Mark,

It sounds like the app is corrupted for sure. Did you try reinstalling MultiTrack?

[markcaldeira]

Re install from where ?

[fgrittner]

Please READ the last paragraph of the second post above and the follow those steps. This is how you reinstall any iPhone app.

[markcaldeira]

Thank you I will reload app .

[markcaldeira]

now the app is gone . any more suggestions ?